Please see the Data Usage Policies and Restrictions page for any questions about how our data can be used.

Questions about The Cancer Imaging Archive (TCIA) Website

1. Do you have a User's Guide?

A detailed TCIA user's guide can be obtained by clicking on TCIA Radiology Portal User’s Guide.

2. How do I contact TCIA Help Desk?

The TCIA Help Desk can be reached in one of two ways:

  1. By email: help@cancerimagingarchive.net
  2. By phone or text message: +1 385-275-8242 (+1 385 ASK-TCIA)

3. What are the hours of operation for TCIA Help Desk?

The hours of operation are 7:00 am to 5:00 pm CST, Monday-Friday. Although the Help Desk is closed weekends and holidays, a request can be submitted at any time. Holiday hours and further information may be found on our Support page.

4. What if I have questions on navigating TCIA website?

The TCIA User's Guide should provide all the direction you need. Please contact TCIA’s Help Desk with additional questions by calling or texting +1 385-275-8242 (+1 385 ASK-TCIA) or sending an email to help@cancerimagingarchive.net.

5. What if I am unable to connect to TCIA website?

Please contact TCIA’s Help Desk (+1 385-275-8242, voice or text ) or send us an email (help@cancerimagingarchive.net).

6. How do I submit feedback to TCIA website?

We welcome and appreciate your comments. Feedback maybe submitted via feedback@cancerimagingarchive.net.

7. What if I am being prompted to enter a verification code, but there is no verification code available and no place to type it?

A security warning prompt displays and asks "Do you want to view only the webpage content that was delivered securely". Answer NO to the prompt in order to see the captcha information that is used for verification.

If you answer YES, the captcha information will NOT display.

8. Why am I prompted to sign in to TCIA when I am searching only on public collections?

A bug in the software causes a sign in window to rarely and randomly appear when you access the website.

Sign in window with username and password boxes that appears on top of the TCIA website.

To resolve this issue until the bug is fixed, click Cancel on the Sign in window and proceed normally with using TCIA. If you do need to log in to visit a restricted collection, do not sign in on this window but rather click the Login tab to open the normal Login window.

Login window with user name and password boxes. This window has different styling than the Sign in window previously shown.

Questions about User Accounts

1. Do I need a user account to access TCIA?

Not usually. Just search for images without entering login information.

2. When I try to register after entering the captcha phrase, I get a PMW 5033 error or an error message stating, "The PWM configuration is invalid or corrupt. Please correct the error, or remove the configuration file." How do I proceed?

Assuming you are using Internet Explorer, change your browser's language to English by following these steps:

1. From the menu bar, select Tools.
2. Select Internet Options.
3. Click on General > Language and set to English (US).

3. How do I obtain a TCIA user ID and password?

Remember that you do NOT need a user ID and password for most TCIA activities. Just search for images without entering login information.

4. What if I have issues pertaining to my TCIA user ID or password?

Please contact the TCIA Support Center at help@cancerimagingarchive.net or call or text +1.385.275-8242 (+1.385.ASK-TCIA) during business hours for assistance.

Questions about Accessing Collections

1. How do I find additional information about a specific collection?

You can find a list of all collections on the TCIA home page: https://www.cancerimagingarchive.net. The middle window on this page is labeled "TCIA Collections".  It contains a list of all collections in TCIA. The orange "Search TCIA" button takes you to the TCIA search page. Typing anything into the "Filter table" input box will restrict the list of collections to those which match the pattern in the box. To access detailed information about a collection, click the link in the "Collection" column. This will take you to a page in the wiki with detailed information about the collection.

You can reference the corresponding wiki pages for any particular collection when you are logged into TCIA. From the search page, in the collection area, mouse over and click on the question mark symbol for information on each collection. If there is a wiki available for the collection, click it.

2. How do I request access to a restricted collection?

You can contact TCIA Support. Please indicate the name of the restricted collection. You may be directed to follow instructions at NIH-Controlled-Data-Access-Policy .

3. How do I determine the status of a collection that has been submitted?

Please contact TCIA Help Desk (+1 385-275-8242, voice or text) or send an email (help@cancerimagingarchive.netand indicate the name of the collection.

4. Is a listing of all of the modality abbreviations available?

Yes, modality abbreviations are listed here.

Questions about Searching for Images

1. How do I search and download images as well as find out information about a specific collection?

Using MRI images of the prostate as an example, follow the steps below to download images from a specific collection:

  1. Log into TCIA.
  2. To download all of the MRI prostate images, from the Simple Search filters, select MR under Image Modality and select prostate under Anatomical Site. The Summary tab shows updated pie charts and the number of image series in the search results.
  3. Click the Search Results tab.
  4. Click a Subject ID link to open all series associated with that subject.
  5. Click the cart icon for one or more series. If you select only some of the series, the cart turns yellow. If you select all of the series, the cart turns green. The number of image series in your cart also appears next to the cart.
    The cart itself, in the upper-right of the window, shows how many image series are in it and how large the download will be.Cart icon
    Search results tab showing one image series selected

  6. Click Download button.
    A message appears reminding you to download the NBIA Data Retriever. If you have already downloaded it, click Do not show this message again and click Download button. Otherwise, click Get NBIA Data Retriever App Button to go to a page with links for downloads for each operating system.
    Message box prompting you to download the NBIA Data Retriever

  7. Open the manifest-xxx.tcia file in the NBIA Data Retriever. For more information on the NBIA Data Retriever, see NBIA Data Retriever FAQ. Also see question #1 in the previous section.

2. How do I search images?

The National Biomedical Imaging Archive (NBIA) software enables searching for images in TCIA’s local in vivo image repository.  For simple searches, see Performing a Simple Search. For text searches, see Performing a Text Search (these links are in the TCIA Radiology Portal User's Guide) for more detailed instructions.

3. What if my image search comes up empty?

If your query is too restrictive, the search will return no results. Try starting with one criterion and add additional criteria one at a time to refine your search.

4. How do I manage and view images in my cart?

As you review search results in TCIA, you can add items at any level to your cart for subsequent download. You can then view subject details, thumbnails of the image series, and DICOM headers.

5. Can I share the data in my cart?

Once you have added data to your cart, you can share it as a URL to a static set of data. When you or a colleague opens the URL in a browser window, the new TCIA Graphical User Interface (GUI) opens to the cart page. 

6. What if I have a question pertaining to sharing a query?

You can save your query for later use or share it with a colleague by email. 

7. How do I search for images showing a particular disease?

Collection descriptions provide information about what disease was studied. On the Search Images page, scroll down to the collections block and click the question mark to the left of the collection name. Click to see a brief description of the collection; it will usually have pointers to a site where more detailed information about the collection is available.

8. How do I search for images if I know the patient (subject) ID?

The NBIA software enables you to search for images in TCIA's image repository in a variety of ways. Although searching for a particular collection is the most common, you can also search for the images belonging to one or more subjects. Simply start on the Search page and enter one or more subject ID strings, separated by commas.

Questions about Downloading Images


Questions about the TCGA-related imaging data

For an overview, see CIP TCGA Radiology Initiative .


Questions about Tumors

Do the exams in TCIA show both malignant and benign tumors?

Please read the Collection descriptions / summaries for a sense of the cohort contained within a particular Collection. Some Collections contain screening trials (a mixture of non-cancer, benign, and malignant may be present) like LIDC-IDRI or NLST. Other Collections focus on metastatic disease. A few TCIA Collections were created as publicly available COVID-19 datasets, unrelated to cancer. Several Analysis Results datasets are available, highlighting different parts of tumors like GTV, necrosis, etc.

Questions about Limited Access Collections

Our page NIH Controlled Data Access Policy describes both the changes TCIA has undergone since April 2025, and new instructions for requesting access. 

Useful References

MRI Basic Science and Abbreviations

Study materials for physicists and other clinical scientists learning the basics of magnetic resonance imaging (MRI):  http://www.revisemri.com.  Abbreviations only: http://www.revisemri.com/questions/misc/mri_abbrev

The site gives me problems, and error windows have popped up while I am trying to search or download images.

Our technical support team may ask you to answer these three questions if you're having difficulty with our website:

  1. Which operating system are you using? (Typical examples would be Windows11, Mac OS, Redhat Linux)

  2. Which browser (and version of that browser) are you using? (Typical examples would be Safari, Internet Explorer, Firefox, Chrome)
  3. Is Java installed on your machine, (and which version of that java are you using)? (Typical example would be yes, Java7 (u67))

To find your OS, browser, and java version, you may find the guide at Discover your OS Browser and Java Version helpful. The next step would be to test the site (but not necessarily click "download my basket") on another machine like a home laptop, to see if perhaps your institution has set, for example, a special layer of security on its network. The next step would be to email help@cancerimagingarchive.net to schedule an appointment for a webex teleconference with our technical support team to work with you interactively to facilitate access.