Network Slow

TCIA is experiencing technical difficulties with their load balancers that are impacting users' ability to download data. Our IT team is vigorously working on a solution. While downloading may work, there may be bumps and glitches, causing retries. Many apologies.
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Please see the Data Usage Policies and Restrictions page for any questions about how our data can be used.


Questions about The Cancer Imaging Archive (TCIA) Website

1. Do you have a User's Guide?

A detailed TCIA user's guide can be obtained by clicking on TCIA User’s Guide.

2. How do I contact TCIA Help Desk?

The TCIA Help Desk can be reached in one of two ways:

  1. By email: help@cancerimagingarchive.net
  2. By phone or text message: +1 385-275-8242 (+1 385 ASK-TCIA)

3. What are the hours of operation for TCIA Help Desk?

The hours of operation are 7:00 am to 5:00 pm CST, Monday-Friday. Although the Help Desk is closed weekends and holidays, a request can be submitted at any time. Holiday hours and further information may be found on our Support page.

4. What if I have questions on navigating TCIA website?

The TCIA User Guide should provide all the direction you need. Please contact TCIA’s Help Desk with additional questions by calling or texting +1 385-275-8242 (+1 385 ASK-TCIA) or sending an email to help@cancerimagingarchive.net.

5. What if I am unable to connect to TCIA website?

Please contact TCIA’s Help Desk (+1 385-275-8242, voice or text ) or send us an email (help@cancerimagingarchive.net).

6. How do I submit feedback to TCIA website?

We welcome and appreciate your comments. Feedback maybe submitted via feedback@cancerimagingarchive.net.

7. What if I am being prompted to enter a verification code, but there is no verification code available and no place to type it?

A security warning prompt displays and asks "Do you want to view only the webpage content that was delivered securely". Answer NO to the prompt in order to see the captcha information that is used for verification.

If you answer YES, the captcha information will NOT display.

Questions about User Accounts

1. Do I need a user account to access TCIA?

Not unless you need to access private collections, or use shared lists. Just search for images without entering login information.

2. When I try to register after entering the captcha phrase, I get a PMW 5033 error or an error message stating, "The PWM configuration is invalid or corrupt. Please correct the error, or remove the configuration file." How do I proceed?

Assuming you are using Internet Explorer, change your browser's language to English by following these steps:

1. From the menu bar, select Tools.
2. Select Internet Options.
3. Click on General > Language and set to English (US).

3. How do I obtain a TCIA user ID and password?

From TCIA’s home page, click Login button and then click New account.  Remember that you do NOT need a user ID and password unless you need to access private collections. Just search for images without entering login information.

4. What if I have issues pertaining to my TCIA user ID or password?

Assuming that you already have an account, from TCIA’s home page, click Login button and then clickAccount Help button.

Choose the most appropriate of the following four options: 

  • You have an account but have forgotten your username.
  • You have an account but have forgotten your password.
  • You know your username and password, and would like to change your password.
  • You would like to update your contact information in our system.

If you are still having trouble accessing your account, please contact the TCIA Support Center at help@cancerimagingarchive.net or call or text +1.385.275-8242 (+1.385.ASK-TCIA) during business hours for assistance.

Questions about Accessing Collections

1. How do I find additional information about a specific collection?

You can find a list of all collections on the TCIA home page: https://www.cancerimagingarchive.net. The middle window on this page is labeled "TCIA Collections".  It contains a list of all collections in TCIA. The orange "Search TCIA" button takes you to the TCIA search page. Typing anything into the "Filter table" input box will restrict the list of collections to those which match the pattern in the box. To access detailed information about a collection, click the link in the "Collection" column. This will take you to a page in the wiki with detailed information about the collection.

You can reference the corresponding wiki pages for any particular collection when you are logged into TCIA. From the search page, in the collection area, mouse over and click on the question mark symbol for information on each collection. If there is a wiki available for the collection, click it.

2. How do I request access to a restricted collection?

To access a restricted collection, you can gain approval by calling or texting the Help Desk at +1 385-275-8242 (+1 385 ASK-TCIA), or send an email to help@cancerimagingarchive.net. Please indicate the name of the restricted collection.

3. How do I determine the status of a collection that has been submitted?

Please contact TCIA Help Desk (+1 385-275-8242, voice or text) or send an email (help@cancerimagingarchive.netand indicate the name of the collection.

4. Is a listing of all of the modality abbreviations available?

Yes, modality abbreviations are listed here.

Questions about Searching for Images

1. How do I search and download images as well as find out information about a specific collection?

Using MRI images of the prostate as an example, follow the steps below to download images from a specific collection:

  1. Log into TCIA.
  2. To download all of the MRI prostate images, from the Simple Search filters, select MR under Image Modality and select prostate under Anatomical Site. The Summary tab shows updated pie charts and the number of image series in the search results.
  3. Click the Search Results tab.
  4. Click a Subject ID link to open all series associated with that subject.
  5. Click the cart icon for one or more series. If you select only some of the series, the cart turns yellow. If you select all of the series, the cart turns green. The number of image series in your cart also appears next to the cart.
    The cart itself, in the upper-right of the window, shows how many image series are in it and how large the download will be.Cart icon
    Search results tab showing one image series selected

  6. Click Download button.
    A message appears reminding you to download the NBIA Data Retriever. If you have already downloaded it, click Do not show this message again and click Download button. Otherwise, click Get NBIA Data Retriever App Button to go to a page with links for downloads for each operating system.
    Message box prompting you to download the NBIA Data Retriever

  7. Open the manifest-xxx.tcia file in the NBIA Data Retriever. For more information on the NBIA Data Retriever, see NBIA Data Retriever FAQ. Also see question #1 in the previous section.

2. How do I search images?

The National Biomedical Imaging Archive (NBIA) software enables searching for images in TCIA’s local in vivo image repository.  For simple searches, see Performing a Simple Search. For text searches, see Performing a Text Search (these links are in the TCIA User's Guide) for more detailed instructions.

3. What if my image search comes up empty?

If your query is too restrictive, the search will return no results. Try starting with one criterion and add additional criteria one at a time to refine your search.

4. How do I manage and view images in my cart?

As you review search results in TCIA, you can add items at any level to your cart for subsequent download. You can then view subject details, thumbnails of the image series, and DICOM headers.

5. Can I share the data in my cart?

Once you have added data to your cart, you can share it as a URL to a static set of data. When you or a colleague opens the URL in a browser window, the new TCIA Graphical User Interface (GUI) opens to the cart page. 

6. What if I have a question pertaining to sharing a query?

You can save your query for later use or share it with a colleague by email. 

7. How do I search for images showing a particular disease?

Collection descriptions provide information about what disease was studied. On the Search Images page, scroll down to the collections block and click the question mark to the left of the collection name. Click to see a brief description of the collection; it will usually have pointers to a site where more detailed information about the collection is available.

8. How do I search for images if I know the patient (subject) ID?

The NBIA software enables you to search for images in TCIA's image repository in a variety of ways. Although searching for a particular collection is the most common, you can also search for the images belonging to one or more subjects. Simply start on the Search page and enter one or more subject ID strings, separated by commas.

Questions about Downloading Images

When you download images you have added to your cart, TCIA provides a list of these images in a manifest file (manifest-xxx.tcia). You must have already installed the NBIA Data Retriever to open this manifest file and download the images.

To download images using the NBIA Data Retriever

  1. Search for images of interest.
  2. Add those images to your cart.
  3. Click the cart icon in the top-right of the page Cart icon.
    The cart contents appear.
    Cart contents showing three image series ready to be downloaded
  4. Click Download button.
    A message appears reminding you to download the NBIA Data Retriever. If you have already downloaded it, click Do not show this message again and click Download button. Otherwise, click Get NBIA Data Retriever App Button to go to a page with links for downloads for each operating system.
    Message box prompting you to download the NBIA Data Retriever
  5. Open the manifest-xxx.tcia file.
    The  NBIA Data Retriever appears, with the items you added to your cart in the Downloads table.
    NBIA Data Retriever in the process of downloading data

    The NBIA Data Retriever lists all items you selected in the cart. You can hover your mouse over the Patient ID, Study Instance, and Series Instance columns to reveal the complete corresponding IDs. You can also resize a column by selecting and dragging the column border.

    If you do not want to download any of those items, select them in the Downloads table and then click Delete. When you remove an item from the Downloads table, it stays in your cart.

  6. Click Browse to navigate to the destination where you want the images/annotations to be downloaded.

  7. Click Start to begin the download. You can monitor the download in the Progress column. The Status column indicates when the download for each item is complete.

    At any point in the process, you can click the Pause and Resume buttons to temporarily stop and restart the process.

    Note that files downloaded this way are not compressed. The downloaded files are stored in a child folder under the destination folder such as Collection Name > Patient ID > part of Study Date + part of Study ID + part of Study Description + last 5 digits of Study Instance UID > part of Series Number + part of Series Description + last 5 digits of Series Instance UID.

    Network Error?

    If network errors occur during large downloads, the NBIA Data Retriever retries downloading the series in the manifest file the number of times that your administrator has configured. The default is four times.

    After the automatic retries, you have the option of saving an error report, which you can share with the TCIA help desk, or of retrying just the failed series.

    NBIA Data Retriever download in progress with errors


Questions about the TCGA-related imaging data

How do I find additional information about brain tumors?

Please refer to The Cancer Genome Atlas-Glioblastoma Multiforme (TCGA-GBM) collection for well-documented brain-tumor images as described here: https://wiki.cancerimagingarchive.net/display/Public/TCGA-GBM. (This wiki page also links to pages describing related research activities and related resources.)

In the Related Data section, there is a link to a blank GBM Case Quality Control Form that details the kinds and descriptions of clinical data collected. The data are freely available from the TCGA Data Portal: https://tcga-data.nci.nih.gov/tcga.

Once there, click on the link to GBM data. Since TCIA does not host the TCGA Data Portal, we do not offer guidance for browsing the Data Portal.

The TCGA-Lower Grade Glioma (LGG) collection is another set of brain tumor images: TCGA-LGG.

Questions about Tumors

Do the exams in TCIA show both malignant and benign tumors?

All patients who are part of TCIA at this time are cancer-positive by definition. We have no collections of non-malignant tumors or healthy patients. The only exception would be patients with multiple tumors who might have a benign tumor in addition to a malignant tumor, but at least one tumor will be malignant in each patient.

Questions about Limited Access Collections

How do I access National Lung Screening Trial (NLST) data?

Access to NLST images and data requires approval of the National Cancer Institute (NCI).  For details, please see:  https://biometry.nci.nih.gov/cdas/studies/nlst.

Useful References

MRI Basic Science and Abbreviations

Study materials for physicists and other clinical scientists learning the basics of magnetic resonance imaging (MRI):  http://www.revisemri.com.  Abbreviations only: http://www.revisemri.com/questions/misc/mri_abbrev

The site gives me problems, and error windows have popped up while I am trying to search or download images.

Our technical support team may ask you to answer these three questions if you're having difficulty with our website:

  1. Which operating system are you using? (Typical examples would be Windows8, Mac OSX, Redhat Linux)

  2. Which browser (and version of that browser) are you using? (Typical examples would be Safari, Internet Explorer, Firefox, Chrome)
  3. Is Java installed on your machine, (and which version of that java are you using)? (Typical example would be yes, Java7 (u67))

To find your OS, browser, and java version, you may find the guide at Discover your OS Browser and Java Version helpful. The next step would be to test the site (but not necessarily click "download my basket") on another machine like a home laptop, to see if perhaps your institution has set, for example, a special layer of security on its network. The next step would be to email help@cancerimagingarchive.net to schedule an appointment for a webex teleconference with our technical support team to work with you interactively to facilitate access.

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