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1. Open the Start menu.
2. Click Settings > System.
3. From the left pane, select Apps & features.
4. Search for NBIA Data Retriever.
5. Click NBIA Data Retriever and the version number appears in the application details.Image Removed

On Windows 7:

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On Mac:

1. Go to the Finder.
2. Click an application to select it, then press the spacebar. A window appears, showing the version number, size, and last modification date.
   Image Removed

On CentOS:

• Type the following command at the command prompt of a terminal window:
  yum list installed | grep "DownloaderNBIA"

On Ubuntu:

• Type the following command at the command prompt of a terminal window:  
  dpkg -l |grep downloader

Why does nothing happen after I click Remind me later on the New Version Notification window?

As of TCIA/NBIA 6.5.3, manifest files are self-contained and only version 3.0 and later of the NBIA Data Retriever can read it. Please update your app.

Two versions of NBIA Data Retriever in application list

Why, after I upgrade the NBIA Data Retriever, do two versions of it appear in Apps & features on Windows 10, and on Programs and Features on Windows 7?

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• nbia

I generated a manifest file a while ago. How do I know which version of the NBIA Data Retriever to use with it?

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On CentOS or Red Hat Linux, use the command sudo yum -v -y remove TCIADownloaderNBIADataRetriever-3.6-1.x86_64.rpm;sudo yum -y install NBIADataRetriever-34.20-1.x86_64.rpm to   to install the NBIA Data Retriever. This command pulls and installs all missing dependent libraries when the NBIA Data Retriever is installed. If you install another way, you may not install all of the dependent libraries. Also, note that the NBIA Data Retriever always takes a manifest file as a parameter. In a GUI desktop environment, start the NBIA Data Retriever by clicking a manifest file.

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The NBIA Data Retriever always needs to run with a manifest file. Although the application can be invoked from command line, it works best in a desktop environment such as Gnome, KDE, and so on. Once the NBIA Data Retriever is installed in the desktop environment, you can click any manifest file with the extension .tcia to invoke the app.

Error invoking method or Failed to launch JVM

Using the NBIA Data Retriever, I get error messages for “Error invoking method” then “Failed to launch JVM”. How can I fix this problem? AnchorjvmjvmThese errors occur because the NBIA Data Retriever cannot work without with a manifest file. See Creating Manifest Files for instructions on how to create a manifest file using TCIA or an API. To avoid this error, download and install the NBIA Data Retriever first, then locate a manifest file on your computer. If you have not previously installed any versions of the Downloader App or TCIA Downloader, just click a manifest file and the NBIA Data Retriever will open it correctly. If you have installed the Downloader App or TCIA Downloader before, consider removing these applications first before installing the NBIA Data Retriever. This is not mandatory but will prevent you from having to specify which application your computer should use to open the manifest file. To do so, right-click the manifest file and choose to open it with the NBIA Data Retriever. 

Failed to find library: jvm.dll

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