How do I know which version of the NBIA Data Retriever I am running?
For NBIA Data Retriever version 3.0 and later, the version information appears in the About menu. The version also appears at the bottom of the login windows when you download a private collection. The following steps explain how to find out which version of the app you are running for version 2.0 and earlier in different operating systems.
On Windows 10:
- Open the Start menu.
- Click Settings > System.
- From the left pane, select Apps & features.
- Search for NBIA Data Retriever.
- Click NBIA Data Retriever and the version number appears in the application details.
On Mac:
- Go to the Finder.
- Click an application to select it, then press the spacebar. A window appears, showing the version number, size, and last modification date.
On CentOS:
- Type the following command at the command prompt of a terminal window:
yum list installed | grep "NBIA"
On Ubuntu:
- Type the following command at the command prompt of a terminal window:
dpkg -l |grep nbia
I generated a manifest file a while ago. How do I know which version of the NBIA Data Retriever to use with it?
Always use the latest application. The application is backward-compatible. The following table shows the version compatibility between manifest files and the NBIA Data Retriever.
NBIA Data Retriever Version | Manifest V1.0 | Manifest V2.0 | Manifest V3.0 |
|---|---|---|---|
1.0 | Working | Working with public data requests* | Not working |
2.0 | Working with public data requests | Working | Auto Upgrade and Manual Upgrade are working. Remind Me Later does nothing. |
3.0 | Working with public data requests | Working | Working |
What are the dependencies of the NBIA Data Retriever on Linux and how we can satisfy the dependencies?
On CentOS or Red Hat Linux, use the command sudo yum -v -y remove NBIADataRetriever-3.6-1.x86_64.rpm;sudo yum -y install NBIADataRetriever-4.0-1.x86_64.rpm to install the NBIA Data Retriever. This command pulls and installs all missing dependent libraries when the NBIA Data Retriever is installed. If you install another way, you may not install all of the dependent libraries. Also, note that the NBIA Data Retriever always takes a manifest file as a parameter. In a GUI desktop environment, start the NBIA Data Retriever by clicking a manifest file.
How do I run the NBIA Data Retriever from the command line on RedHat/CentOS Linux?
Assuming the NBIA Data Retriever is installed on /opt/Downloader (this is the location that the NBIA Data Retriever is installed at when it is installed with command sudo yum -v -y remove TCIADownloader.x86_64;sudo yum -y install NBIADataRetriever -3.2-1.x86_64.rpm). To run the NBIA Data Retriever from the command line, assuming you are running the NBIA Data Retriever 3.2, type the command:
sudo /opt/NBIADataRetriever/NBIADataRetriever <full path of manifest file including the file name>
The NBIA Data Retriever always needs to run with a manifest file. Although the application can be invoked from command line, it works best in a desktop environment such as Gnome, KDE, and so on. Once the NBIA Data Retriever is installed in the desktop environment, you can click any manifest file with the extension .tcia to invoke the app.
Failed to find library: jvm.dll
I clicked a manifest file and received the error “Failed to find library: jvm.dll” on Windows 10. How can I fix it?
This is a Java bug that displays the following error message:
This issue has a workaround. You must uninstall the NBIA Data Retriever and download the free community version of Visual Studio 2017. Install Visual Studio 2017 and then reinstall the NBIA Data Retriever.