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To find your OS, browser, and java version, if you don't know, a website like https://www.whatismybrowser.com can automatically detect your settings. The you may find the guide at Discover your OS Browser and Java Version . The next step would be to test the site (but not necessarily click "download my basket") on another machine like a home laptop, to see if perhaps your institution has set, for example, a special layer of security on its network. The next step would be to email help@cancerimagingarchive.net to schedule an appointment for a webex teleconference with our technical support team to work with you interactively to facilitate access.
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