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The hours of operation are 7:00 am to 5:00 pm CST, Monday-Friday. Although the Help Desk is closed weekends and holidays, a request can be submitted at any time. Holiday hours and further information may be found hereon our Support page.

4. What if I have questions on navigating TCIA website?


Not unless you need to access private collections, or use shared lists.   Just click on "Search Images" Just search for images without entering login information.

2. When I try to register after entering the captcha phrase, I get a PMW 5033 error or an error message stating, "The PWM configuration is invalid or corrupt. Please correct the error, or remove the configuration file." How do I proceed?


3. How do I obtain a TCIA user ID and password?

From TCIA’s login home page, click on the Register Now linkclick Login buttonImage Added and then click New account.  Remember that you do NOT need a user ID and password unless you need to access private collections, or use shared lists.  Just click on "Search Images" without  Just search for images without entering login information.

4. What if I have issues pertaining to my TCIA user ID or password?

Assuming that you already have an account, from TCIA’s login home page, click on the I cannot access my account link. click Login buttonImage Added and then clickAccount Help buttonImage Added.

Choose the most appropriate of the following four options: