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  • Discover your OS Browser and Java Version

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Comment: added link to wiki to clear java cache

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TCIA Support staff have asked you to provide information about the Operating System (OS) , browser, and java that are being used to interact with the cancerimagingarchive.net site.

You are welcome to use any of the instructions below to determine these answers for yourself. If we have not helped you with this page, you are welcome to schedule a webex (

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teleconference) with our support staff and they will gladly work with you to fix the trouble you are having with our site. To schedule an appointment, please email to help@cancerimagingarchive.net .

To Determine your OS

Typical Operating systems are something like Linux, Mac and Windows. To determine the version of your operating system

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This will depend on your operating system to a degree.

You may be able to address some "security error" messages by clearing your java cache. Instructions for how to accomplish this can be found at Clearing the Java Application Cache.

 

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  1. In Windows, 
    1. Click "start" then click "search" then type "java", one of the options that should show up is "About Java"
    2. If you click on "About Java" it should pop up a window like this:
    3. For example, Java Version 7 Update 55 (build 1.7.0_55-b13")

  2. In Mac OS X 10.7.3 and above: 
    1. Under System Preferences click on the Java icon to access the Java Control Panel which will list your Java version.
    2. If you do not see a Java icon under System Preferences, Java 7 or later versions is not installed.

  3. Other Operating systems: Try a search within http://www.java.com/ for specific information for your system.

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